Privacy Policy cnnslot — Our Commitment to Protecting the Personal Data of Malaysian Members

Cnnslot collects personal information from members during the registration process and throughout their use of the platform. This data collection is necessary to provide a secure service, verify identity, process financial transactions in MYR, and comply with applicable legal requirements in Malaysia.

Information collected during registration:

• Full name as shown on your Malaysian identity card (MyKad).
• Malaysian identity card number (MyKad) for identity verification purposes.
• An active Malaysian phone number for OTP verification and account communications.
• Email address (if provided) for account notifications and service communications.
• Date of birth to verify the minimum age requirement of 18 years.

Information collected during platform use:

• Betting and gaming activity data, including betting history, games played, and results.
• Device and browser information including IP address, browser type, operating system, and screen resolution.
• General location data derived from your IP address for jurisdictional compliance purposes.
• Payment method details registered on your account — such as e-wallet account numbers and bank account numbers (Maybank2u, CIMB Clicks) — used for deposits and withdrawals in MYR.
• Records of communications with the cnnslot customer support team via LiveChat, WhatsApp, or email.

All personal data collected by cnnslot is used solely for legitimate purposes directly related to delivering the platform's services to Malaysian members. cnnslot does not use your data for any purpose not stated in this privacy policy.

• Identity Verification: Verifying that members meet the minimum age requirement (18 and above) and hold a valid identity before granting full access to the cnnslot platform.
• Transaction Processing: Processing deposits via DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, Maybank2u FPX, and CIMB Clicks, as well as processing winnings withdrawals in MYR to your registered payment method.
• Account Security: Detecting and preventing fraud, money laundering, duplicate accounts, and other suspicious activity that violates cnnslot's Terms & Conditions.
• Service Communications: Sending important notifications related to your account, transactions, policy updates, or security information that you need to be aware of.
• Platform Improvements: Analyses aggregated usage patterns (not individual data) to improve the user experience, platform speed, and content relevance.
• Legal Compliance: Complying with reporting and disclosure requirements mandated by applicable Malaysian law, including anti-money laundering (AML) obligations.
• Responsible Gambling: Monitoring usage patterns to identify members who may benefit from responsible gambling support, and offering appropriate self-control tools.

Cnnslot does not sell, rent, or disclose members' personal data to third parties for marketing purposes. However, there are limited situations where cnnslot may need to share certain information with trusted third parties to ensure smooth service delivery. All such third parties are bound by strict confidentiality agreements.

Third parties that may receive limited data:

• Payment Processing Providers: Malaysian financial institutions and payment gateway providers (such as DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, and FPX) receive the data required to process deposit and withdrawal transactions in MYR. They receive only the information strictly necessary for the specific transaction.
• Game Service Providers: Game software development companies that supply slots, live casino, and virtual sports to the cnnslot platform may receive anonymised game session data for technical and fairness audit purposes.
• Cloud Service Providers: cnnslot's server infrastructure and data storage are operated by audited, certified cloud service providers bound by strict data processing agreements.
• Relevant Authorities: cnnslot will disclose information to Malaysian authorities when required by court order, applicable laws, or regulations — including for investigations into fraud or money laundering.

In all cases above, data disclosure is limited to the minimum amount necessary for a legitimate purpose. cnnslot will not disclose more than required and will always prioritise member privacy in every data-sharing decision.

Cnnslot continually invests in security infrastructure to ensure that the personal data of Malaysian members is protected to the highest achievable standard. The technical and organisational security measures we employ include:

• Data Encryption in Transit: All communications between your browser and the cnnslot platform are protected by 256-bit SSL/TLS encryption, preventing data from being intercepted by unauthorised parties.
• Data Encryption at Rest: Sensitive data such as passwords, identification numbers, and payment details are stored in encrypted form using modern cryptographic algorithms. Passwords are never stored in plain text.
• Internal Access Controls: Access to members' personal data within cnnslot is restricted to staff who genuinely require it to perform their duties. All internal access is logged and monitored.
• Continuous Security Monitoring: Automated monitoring systems operate around the clock to detect anomalies, intrusion attempts, or suspicious activity involving member data.
• Regular Security Audits: Penetration testing and security audits are conducted periodically by independent third parties to identify and address potential vulnerabilities.

Members' personal data is retained for as long as necessary to fulfil the original purpose of collection or to meet legal obligations. Once the defined retention period has lapsed, data will be securely deleted using irreversible deletion procedures.

In line with internationally recognised data protection principles and Malaysia's Personal Data Protection Act 2010 (PDPA), every cnnslot member holds the following privacy rights:

• Right to Access: You have the right to request a copy of the personal data we hold about you. cnnslot will provide this information within a reasonable timeframe.
• Right to Rectification: If any personal data that cnnslot holds about you is inaccurate or out of date, you have the right to request immediate correction. You can update certain information yourself through the account profile section.
• Right to Erasure: In certain circumstances, you may request the deletion of your personal data — for example, when the data is no longer needed for the purpose it was originally collected, or when you withdraw consent previously given. However, we may be required to retain certain data in order to fulfil our legal obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes where applicable, or in certain other circumstances provided for under the law.
• Right to Restrict Processing: In certain circumstances, you may request that we restrict how we process your data — for example, while you are disputing the accuracy of the data we hold.
• Right to Lodge a Complaint: If you are dissatisfied with how cnnslot handles your personal data, you have the right to lodge a complaint with the relevant data protection authority in Malaysia.

To submit any request relating to your privacy rights, please contact the cnnslot support team by email at support@cnnslot.click or via the platform's LiveChat. We will endeavour to process every request within 30 working days.

The cnnslot platform uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and analyse platform performance. Cookies are small text files stored on your device by your web browser.

Types of cookies used by cnnslot:

• Session Cookies: Temporary cookies that are automatically deleted when you close your browser. Used to maintain your login session and ensure security throughout your use of the platform.
• Preference Cookies: Saves your preferences such as language selection and display settings to provide a more personalised experience when you return to the cnnslot platform.
• Analytics Cookies: Collects aggregated, anonymised usage data to help cnnslot understand how members interact with the platform and identify areas for improvement.
• Security Cookies: Helps detect and prevent fraud, bot activity, and unauthorised access attempts to member accounts.

You can manage and delete cookies through your browser settings. However, disabling certain cookies may affect how cnnslot functions — particularly session cookies required to keep you logged in.

Cnnslot takes the financial data privacy of its members seriously. All transaction-related information — whether deposits via DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, or FPX through Maybank2u and CIMB Clicks — is handled to the highest security standards.

• Your bank account number or e-wallet account number is never stored in plain text on cnnslot's servers. It is kept in encrypted form with strictly limited access.
• Cnnslot does not directly store credit or debit card details. Card transactions are processed through a payment gateway that complies with PCI DSS (Payment Card Industry Data Security Standard).
• Your complete transaction history in MYR — including deposit amounts, withdrawals, and account balance — is stored securely and accessible only by you through the account history section of the cnnslot platform.
• All deposits and withdrawals processed by cnnslot are in Malaysian Ringgit (MYR) only. No foreign currency conversion is carried out without your knowledge and consent.

In line with Malaysia's anti-money laundering (AML) and counter-financing of terrorism (CFT) requirements, cnnslot may be obligated to retain transaction records for a specified period and to report suspicious transactions to the relevant authorities. This is a legal obligation that cannot be waived, even at a member's request.

The cnnslot platform is intended exclusively for individuals aged 18 and above. cnnslot does not knowingly collect, process, or store any personal data from individuals under the age of 18.

If you believe that a minor under the age of 18 has registered for or used the cnnslot platform using a false or misleading identity, please contact our support team immediately at support@cnnslot.click. cnnslot will take prompt action to verify, suspend, and delete any account found to involve a minor, along with all associated personal data.

Cnnslot reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our privacy practices, new legal requirements, or technological developments that affect how we handle members' personal data.

When there are material changes to this privacy policy, cnnslot will notify members through one of the following methods:

• In-platform notifications on cnnslot when you next log in.
• Messages via your registered phone number or email address (where relevant to significant account changes).
• Updating the "Last Updated" date at the top of this page.

Continued use of the cnnslot platform after any changes to this privacy policy have been published will be considered full acceptance of those changes. We therefore encourage members to review this Privacy Policy page periodically to stay informed about how cnnslot protects your privacy.

If you have any questions, concerns, or requests regarding cnnslot's Privacy Policy or how we handle your personal data, our team is ready to assist through the following channels:

• Privacy Email: support@cnnslot.click — for official requests relating to access, correction, or deletion of personal data.
• LiveChat: Available within the cnnslot platform, operating 24/7. For general privacy enquiries, LiveChat is the fastest way to get a response.
• WhatsApp: For non-urgent matters, you may reach the cnnslot support team via WhatsApp at the number listed on the platform.

Cnnslot is committed to responding to all privacy-related inquiries within a reasonable timeframe. For requests involving formal privacy rights under the PDPA, we will endeavour to respond within 30 business days from the date a complete request is received.